Real-World Impact

From Scope to Impact — What the Deal Actually Included

Real-World Impact

To ensure clinical uptime, especially at radiology and critical care locations, Globalgig implemented a high-availability architecture with active/active devices and circuits. This built-in redundancy supported always-on care delivery and became a key trust builder for the customer’s IT and operations teams.

The Outcomes That Followed

Faster Imaging, Better Care

Doubling upload speeds boosted radiologist productivity by 50%, enabling more scans to be reviewed and more patients to be treated more quickly.

IT Team, Refocused

By handing SD-WAN deployment and day-to-day network operations to Globalgig, the customer’s small IT team reduced their workload and gained time to focus on cloud transformation and other strategic projects.

Reliable, Resilient Infrastructure

Application-aware SASE enabled dynamic routing and self-healing, ensuring uptime for critical care and remote locations.

Simplified Security Stack

By consolidating security under Palo Alto Networks’ Prisma Access, the team reduced operational complexity and strengthened their security posture across the network.

Bonus Wins:
Value We Helped Uncover Along the Way

Integrated Site-Level Visibility Across All 70+ Locations

Globalgig’s managed services platform, Orchestra Insight, played a key role in the customer’s decision to move forward. It uses AIOps-enabled automation to deliver granular, site-level analytics and monitoring. This shifts operations from reactive ticket handling to proactive, predictive network management. It provides unified visibility and analytics across any standards-compliant network device, cloud service, circuit or security application, enabling an interoperable, application-aware network edge. Orchestra Insight bridges legacy systems and modern networks through tailored, seamless user experiences.

When shown the platform in action, the customer’s IT director asked, “Why can’t I just monitor my network from the SD-WAN?” After the demonstration, he responded, “This makes complete sense — this is exactly what I wanted to see from Globalgig. I want this solution!”

Cloud Savings Unlocked

We structured the deal through AWS Marketplace, helping the customer meet their cloud threshold targets and unlock discounts that could be applied to broader services like Epic EHR and future cloud migrations.

Cloud Savings Unlocked

Show What’s Possible

Read and share this customer-facing story to bring it to life. It’s a strong way to build credibility and help prospects see what’s possible with the right partner.

Read the Case Study

Show What’s Possible

Read and share this customer-facing story to bring it to life. It’s a strong way to build credibility and help prospects see what’s possible with the right partner.

Read the Case Study

What Was Delivered

A practical look at what was included in the deal: what we implemented, how it was managed and the outcomes it unlocked.

Technology Implemented:	Co-managed Palo Alto Networks’ Prisma SD-WAN High-availability architecture
Managed Service Level:	Premium: proactive network monitoring and management
Additional Services:	Orchestra Insight (centralized visibility and proactive support) AWS Marketplace procurement
Outcomes Delivered:	Improved network performance and connectivity Achieved AWS spend thresholds, unlocking additional savings Strengthened a long-term IT roadmap for digital health transformation Increased productivity and network reliability across six pilot sites Consolidated security and vendors Delivered end-to-end network intelligence

Want to learn more about our approach?

See how we deliver managed SD-WAN at scale.

Explore the Approach

Want to learn more about our approach?

See how we deliver managed SD-WAN at scale.

Explore the Approach

“We helped the customer move to the cloud, accelerate radiologist productivity, consolidate their stack and finally trust the network — all while unlocking AWS discounts. For the partner, this meant a bigger deal, a stickier customer relationship and credibility as a trusted advisor. That's what a deal multiplier looks like.”

SASE Sales Director, Globalgig